We use effective, positive methods to train service animals, emotional support animals, and therapy dogs
Sharon Wachsler, CPDT-KA, KPA-CTP is the owner and head trainer of At Your Service Dog Training, LLC.
Sharon is a Certified Professional Dog Trainer – Knowledge Assessed (CPDT-KA) and a Karen Pryor Academy Certified Training Partner (KPA-CTP). She graduated with distinction from Karen Pryor Academy for Animal Training & Behavior and is a professional member of the Association of Professional Dog Trainers (APDT). She was the founder of the Assistance Dog Blog Carnival and a content editor for IAADP’s Partner’s Forum, the newsletter of the International Association of Assistance Dog Partners (IAADP) in which her service dog training articles received special recognition.
At Your Service Dog Training, LLC, offers service dog training to people in Western Mass., and around the country. We offer online training to people anywhere in the country. Private in-home and on-site owner lessons and day school are available for those in Pioneer Valley towns within 30 minutes of Hadley or Northampton, including Amherst, Deerfield, Easthampton, Florence, Granby, Hadley, Holyoke, Leeds, Leverett, Northampton, South Hadley, Shutesbury, South Deerfield, Sunderland, Williamsburg, etc.
For those training a service dog outside that area, we offer private service dog training and consulting online or at our office in Hadley.
We also offer offer specialty service dog and therapy dog group classes in Whately.
We are also proud to provide service dog consulting to pet dog trainers, and area organizations and businesses. For those who would like to learn how to become a dog trainer, we have an internship program that encompasses both theory and practice.
Wondering if At Your Service travels to your town or if we offer services for your particular training needs? See our FAQ for answers to frequently asked questions.

Sharon’s Background
Dog Training
Sharon trained her first assistance dog in 1998, a Bouvier des Flandres named Jersey who went on to win a Delta Society “Service Dog Without Limits” award. Between 2000 and 2013, Sharon trained two more mobility service dogs and wrote award-winning articles on positive reinforcement training and service dog training for publications such as IAADP’s Partner’s Forum and for her popular service dog blog, After Gadget.
After recovering her health in 2013, Sharon went on to work with some of the regions best trainers, assisting with group classes and apprenticing in private training and behavior consulting. In 2014, she graduated from Karen Pryor Academy’s “Dog Trainer Professional Course” with an average test score (knowledge, teaching, and training) of 99 percent, then passed the Certification Council for Professional Dog Trainers’s exam to become a Certified Professional Dog Trainer – Knowledge Assessed (CPDT-KA).

Human Communication & Instruction
Before becoming a dog trainer, Sharon was an information and referral specialist for people with disabilities (specializing in housing, education, employment, and personal care), and a writer and editor of a journal of disability literature and culture. She has deep ties and love for the disability community.
Because “dog training” is mostly about teaching people how to train their animal companions, Sharon is dedicated to an honest, respectful, supportive relationship with clients. As a long-time student of Nonviolent Communication (NVC) and a more recent student of TAGteach, Sharon is able to bring a positive, clear, “clickerly” approach to how she works with owners, as well as dogs.
Sharon continues to advance her education and expertise in working with people and animals by learning from experts in the field at workshops, conferences, and by collaborating with other pet dog trainers, service dog trainers, and animal behavior consultants. Sharon lives with her Bouvier des Flandres, Barnum (career-changed from service dog to demo dog) and her Standard Poodle, Kismet.
Learn more about Sharon’s education, media appearances, speaking engagements, and more below.

Training Staff
Alex Wise, CPDT-KA, Trainer

Alex is a Certified Professional Dog Trainer who has been doing private training and group classes for At Your Service since January 2019. They have also been a staff trainer at Animal Alliances since 2015 — teaching classes in everything from basic and intermediate manners, outdoor etiquette, tricks, nosework, and puppy kindergarten. Alex’s special training interests include building strong foundational obedience skills for service dogs in training and working with deaf dogs. Alex lives in Northampton, with their deaf American Pit Bull Terrier mix, Hitch, who has been extensively trained in a variety of fancy skills but sees himself primarily as a professional lap dog and nap-taker. Learn more about Alex’s training experience and passions.
Christina Grubofski, Intern

Christina moved to the United States from Germany 6 years ago and started her career in the animal industry shortly after. She is a graduate of the Animal Behavior College, a professional member of the APDT as well as an instructor and evaluator for the American Kennel Club. She is currently located in Hinesville, GA, where she operates her own private dog training business. She works mainly on pet dog training but has found her passion for Psychiatric Service Dog Training, mainly due to her husband’s active duty status with the United States Army which has her living in military towns with a high number of active duty and veteran soldiers suffering from PTSD and TBI. She is a proud mother of 2 young children as well as 2 dogs, Roxy and Hunter who she loves dearly.
Justine Vieu, Intern

Justine has worked in the healthcare field since 2008. Over the last few years, she began pursuing her passion of working with dogs and graduated from Animal Behavior College as a certified dog trainer. Currently, she continues working full-time in the healthcare field and works with a handful of dogs on weeknights and weekends. Dogs have been Justine’s passion for as long as she can remember. She was surprised and overjoyed when she came home to her first puppy on her 5th birthday. Since, she has raised another puppy and adopted two other dogs in need of a loving home. At the present time, she has Copper and Gracelyn in her life (in the photo). She finds the connection and bond created between dogs and their humans simply amazing. Helping humans and their dogs develop a relationship, connect and communicate on new levels, live happy and fulfilling lives together is the best satisfaction she can imagine. She is endlessly looking to expand her education and increase her knowledge base on all things canine related.
Rebecca Scott, Intern

Rebecca has always had a love for animals, especially dogs. She grew up on a farm and spent her free time teaching her family dogs how to do fun tricks. She has experience as an obedience trainer and has trained her own multipurpose service dog, Choppers a cattle dog mix, and is currently training her prospect, Cypher a smooth collie. While she loves service dog training, she will always have a soft spot for trick training, since it is how her and her first service dog, Choppers, bonded.
Tam Porter, Intern

Tam Porter is an animal lover from Chicago with a particularly soft spot for dogs. They have such a deep appreciation for a dog’s soul and how they can enrich our souls and rejuvenate our spirits in return. They started working with dogs professionally in the summer of 2018; walking, sitting and some training. They became more curious about training and realized after a long road of dipping their toes into different career pools that training service dogs could be the perfect mix of helping people and being part of the reason someone’s life is just a little less stressful and spending their days with the creatures they adore the most.
Tracy Pinto, Intern

Tracy Pinto is a CATCH Canine Trainers Academy graduate, American Kennel Club instructor and evaluator, Association of Professional Dog Trainers member, and is currently attending Animal Behavior Institute, due to graduate in December 2020. She has a particular interest in training service dogs for people with mild brain injury or post-concussion syndrome. Tracy lives in York, Pennsylvania with Charlie, her Australian Labradoodle. Tracy’s hobbies include decorative painting, knitting, crochet, sewing, and designing custom patterns.
Sharon Wachsler’s CV
Speaker
- Karen Pryor Academy, webinar — Conditioned Cues: Setting Up a Novice Learner for Success, June 9, 2019.
- Pet Professional Guild, webinar — Service Dog Owner-Training: Is This the Path for You? December 3, 2018
- “Service Dog Owner-Training: Is it right for you?” Presented at numerous venues from 2016 to present including Dakin Humane Society (Springfield, MA), Animal Alliances (Northampton, MA), Greenfield Public Library (Greenfield, MA)
- E-training for dogs, webinar — “Working with Service Dog Owner-Trainers: It’s not about the dog” — working with clients to train their own service dogs, September 5, 2018
- Pet Professional Guild, webinar — “SD, SDiT, ESA, Alphabet Soup?! What you need to know about US service dog laws and terms” August 28, 2017
- Dakin Humane Society, Springfield, MA — “Service Dog Training: What you need to know,” June 18, 2016
- Greenfield Savings Bank, South Deerfield, MA — “Service Dogs: The what, why, and how,” March 5, 2016
Media Appearances
- How is a service dog different from an emotional support animal? WWLP, Channel 22 News, May 28, 2020
- Getting your dog to give you space while you work from home — WWLP, Channel 22 News, May 6, 2020
- Dogs in Service by Fran Ryan. Featured article, Many Hands, Summer 2019
- Dogs training in Western Mass. to be like Sully, Bush’s service dog — WWLP, Channel 22 News, January 5, 2018
- Service dog training event held in Northampton — WWLP, Channel 22 News, April 13, 2017
- Wendell dog trainer brings personal experience to group classes — Greenfield Recorder, September 12, 2016
- ‘At Your Service’ dog trainer recovers health, brings positive methods to obedience class — Athol Daily News, August 26, 2016
Professional Certifications
- Karen Pryor Academy Certified Training Partner (KPA-CTP)
- Certified Professional Dog Trainer – Knowledge Assessed (CPDT-KA)
Professional Memberships
- Association of Professional Dog Trainers (APDT), Professional Member
- International Association of Assistance Dog Partners (IAADP), member since 1999
- International Association of Animal Behavior Consultants (IAABC), supporting member, Working Animal Division
Professional Affiliations
- Doggone Safe, “Be a Tree” Licensed Presenter, 2015-2016
- TAGteach International, Primary Certification, 2015-2016
Professional Experience
- Assistant Trainer, Pet Behavior Consulting, Shutesbury, MA, December 2014 – December 2015
- Assistant Trainer, Dakin Pioneer Valley Humane Society classes, Hadley and Leverett, MA, February 2014 – June 2015
- Intern, Pet Behavior Consulting, Shutesbury, MA, May 2014 – September 2015
- Information Specialist, New England INDEX (Information on Disabilities Exchange), Shriver Center, Waltham, MA, 1994 – 1995
- Information Specialist, Information Center for Individuals with Disabilities, Boston, MA, 1992 – 1995
Education
- Karen Pryor Academy Dog Trainer Professional, studying under Emma Parsons, January – July 2015
- BA in Sociology and Women’s studies, cum laude, 1992, Tufts University, Medford, MA
Dog Training Seminars, Workshops, Conferences
- Remote Consultations for Aggression Cases presented by Michael Shikashio, March 25, 2020
- CARAT (Clothier Animal Response Assessment Tool) Introduction webinar with Suzanne Clothier, March 12, 2020
- The Great Big Dog Aggression Workshop with Dr. Chris Pachel, DVM, DACVB, CABC and Michael Shikashio CDBC – December 7 & 8, 2019
- Identifying Stress in Service Dogs: When to Say When with Jeanne Hampl RN and Barbara Handelman, M.Ed., LCMHC, CDBC – August 2018
- Click to Calm & Control Unleashed for Canine Confidence (two-day seminar by Emma Parsons on canine reactivity and improved performance around distractions) – July 2018
- Selecting and Training Service Dogs for Mental Health Disabilities with Cissy Stamm and Barbara Handelman, M.Ed., LCMHC, CDBC – Part 1 – June 2018, Part 2 – July 2018
- Selecting and Training Diabetes Alert Dogs with Jennifer Cattet PhD – May 2018
- Selecting and Training Guide Dogs for the Blind with Michele Pouliot – April 2018
- Selecting and Training Service Dogs for Children with Patty Dobbs Gross and Daniel Gross – February 2018
- Canine Intelligent Disobedience and Canine Cognition: Canine Cognition, Intentionality, and Theories of Mind with Barbara Handelman M.Ed., CDBC and Ken McCort – November 2017
- ClickerExpo, Stamford, CT – March, 2017
- Successful Cat and Dog Introductions – Step by Step with Jacqueline Munera CCBC, PCBC, CAP2 – June 2015
- ClickerExpo, Reno, NV – January 2016
- Brenda Aloff Two-Day Seminar, Dog Reactivity and Competition Obedience – October 2015
- Reactive Dog Workshop with Elise Gouge and Tibby Chase – July 2015
- “Sociability vs. Aggression Thresholds in Dogs” with Sue Sternberg – May 2015
- “Canine Social and Psychological Development” course with Gail Fisher – October 2014
- “Living and Learning with Animals: The Science Behind Training – Application for Best Outcomes” course with Susan Friedman, PhD — October 2014
- Association of Professional Dog Trainers (APDT) Annual Conference – October 2014
- TagTeach Primary Certification Workshop and Seminar with Theresa McKeon – October 2014
- ClickerExpo, Norfolk, VA – March 2013
About the Pictures on Our Website
- Photos of Sharon and Barnum by Sarah Bossert.
- Photos of future Leader Dogs for the Blind (Golden Retrievers and Labrador Retrievers) provided by Patti Brehler.
- Thanks to friends and clients who provided pictures of their pups: Jen (Lucy the Basset Hound), Nicole (Pete the Rat Terrier), Karyn (Thane the Border Collie and Chimette the Border Collie/Doberman mix), and Sam (TJ the terrier mix).