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Upcoming Webinar: Service dog laws and terms in the US (especially geared to trainers)

August 9, 2017 by sharon Leave a Comment

Basset hound with chin on the ground, eyes rolled up
Feeling overwhelmed?

More and more trainers are being asked to train a service dog (SD), emotional support animal (ESA), or a personal “therapy dog” for an adult or child with disabilities. The terminology is confusing and everyone says something different:

  • One trainer tells you that a service dog must be trained in three tasks, another says the dog just needs excellent manners to be in public. Who is right?
  • Your client says his emotional support skunk is allowed in the grocery store, but that, well, doesn’t smell right to you…
  • A former client just emailed to say that since he moved to a new state, his chiropractor said his service-dog-in-training is not allowed in the office because that state is not covered by the ADA. Can this be true?

If this sounds familiar, this live webinar is for you!

This Pet Professional Guild webinar, “SD, SDIT, ESA, Alphabet Soup?! What you need to know about US Service Dog Laws & Terms” will guide you with humor and clarity through service dog laws and terminology. Attend the live webinar and have a chance to ask questions in real time: Monday, August 21 at 2 PM Eastern Time. Or register and watch it any time at your convenience!

You’ll learn what all these terms mean and better understand your legal responsibilities as a trainer of a service dog. You’ll get clarity on how the laws for service-dogs-in-training (SDiTs) are different from laws for trained service dogs and how to find the laws in your state.

It can be awkward for trainer and client alike to sort out these terms (“therapy” versus “service” versus “emotional support”) and the legal and training requirements behind each. This presentation will explain the legal meanings and differences between these terms in the United States, the requirements for training each, differences in US state laws for service-dogs-in-training, the standards of behavior and appearance for service dogs, and explain the reality behind the question of “certification.” You’ll also learn how to distinguish between legal requirements and ethical or community standards, and how to apply these concepts to working with clients.

Objectives

This webinar is geared to professional dog trainers in the United States that are new to the complicated world of service dog laws and standards. People who are training a service dog for themselves or a family member, or who are considering training a service dog, are also encouraged to attend and will get a lot of useful information. No previous service dog training experience or knowledge is necessary.

By the end of this webinar, attendees will understand and be able to answer client questions on the following topics:

  • The difference between the terms “service dog,” “service dog in training,” “emotional support animal,” and “therapy dog” and when handlers of each have access to public accommodations
  • Understand the definition of a service animal under the Americans with Disabilities Act (ADA) and where a trainer or handler of a service animal is permitted or excluded
  • Understand how laws for service-dogs-in-training (and who is a trainer under the law) vary from state-to-state and how to find out their own state’s laws
  • Understand the community standards for appearance and behavior in service dogs and how these differ from legal requirements
  • Steps trainers and clients can take to protect themselves if access challenges occur

About the Presenter

Sharon Wachsler CPDT-KA, KPA-CTP is a Certified Professional Dog Trainer and Karen Pryor Academy Certified Training Partner with more than 25 years of experience in the disability community. Before she began her second career as a dog trainer, Sharon was a disability information and referral specialist and service dog owner-trainer, as well as the founder of the Assistance Dog Blog Carnival, a writer for the International Association of Assistance Dog Partners newsletter, and the blogger for the popular service-dog trainer’s blog, After Gadget. Sharon opened At Your Service Dog Training in Wendell, MA, in 2014, offering private training, consulting, and group classes to service dog owner-trainers. Sharon is an experienced presenter and writer on service dog topics and enjoys consulting with and speaking to trainers, owners, and community groups about service dogs and their training.

Register for the PPG webinar.

Have a question? Get in touch!

Filed Under: Events, Public Access Training (PAT), Service dog laws and legalities, Service Dog Training, Train the Trainer - pet professional consulting

How much does it cost to train a service dog?

June 16, 2017 by sharon 3 Comments

Photo courtesy of Hero Training

The two questions most people ask me about training a service dog are…

  • How much time will it take?
  • How much does it cost?

I have the same answer for both questions:

  • It depends
  • Much more than you expect

Of course, there’s more to it than this. To find out what it depends on and how much it can amount to, read on!

The first question — how much time it takes to train a service dog — is answered in a previous post. Please read “How long will it take to train my service dog?”

This post focuses on the costs of training a service dog.

Be ready for a shock…

Photo of 20, 50, and 100 dollar billsI hear from many people that they have decided to train their own service dog (SD) because they think it will be less expensive than getting a trained dog from a program. This is very rarely the case. It’s true that with a program, you may have to pay more upfront in one lump sum, whereas when training your own SD, you are spending more over time. However, depending on a variety of factors, it may actually cost much more over time to train your own service dog than it costs to get a trained dog from a service dog program. Obviously, if you’re able to find a nonprofit program that trains dogs for your disability and covers all or most of the cost, that is by far the least expensive option and certainly worth looking into.

As we examine the cost of training a service dog, we should start with…

The Cost of Owning (Any) Dog

All dogs cost money to keep and care for. These costs are almost always more than we expect. They include food, veterinary care, toys, treats, bedding, equipment (leashes, crates, harnesses), grooming, boarding, etc. A lot is situational:

  • Small dogs cost less than big dogs (e.g., miniature vs. giant schnauzer)
  • Healthy dogs cost much less than sick dogs (e.g., a dog with issues with elbows or hips, eye issues, breathing issues, dental issues, allergies, etc.)
  • Well-behaved dogs costs much less than “behavior project” dogs (e.g., aggression, reactivity, separation anxiety)
  • Dogs with easy coat care (e.g., Labrador retrievers) cost much less than those requiring extensive grooming (e.g., poodles and their mixes)
  • Young adult dogs (ages two to seven) generally cost less than puppies and geriatric dogs
Min Pin sitting on the back of a Leonberger who is lying down.
Large dogs cost more than small dogs (Photo courtesy of Barbara Handelman)

While you will probably know ahead of time the age, coat, and size of your dog, everything else is up for grabs. Nobody expects to get a dog that will be ill or injured often or that will have a severe behavior issue, but neither is uncommon. This is as true for people looking for a service dog as people looking for a pet.

Various sources I’ve found (some are below) estimate the cost of owning a pet dog as averaging between $300 and $10,000 per year, with many giving the average as $500 to $5,000 per year. The low end of these estimates are very low. I can’t imagine keeping costs down to $500 per year! They probably cover small, healthy, young adult dogs with low grooming and training needs, where owners are really doing the bare minimum in terms of treats, toys, medical care, gear, training, food, etc. If you’re thinking of training a service dog, you will never do the bare minimum with your dog in any area! That will certainly increase expense.

Note: As you read these cost estimates, keep in mind that your location will also affect the cost of services in your area. If you live in a more expensive part of the country, adjust all costs upward

Here are some articles on the cost of pet dogs:

  • Pet Education: The Cost of Owning a Dog (Great article includes low, medium, and high estimates for multiple costs. Low estimate for first year is $511 and high is $6600. Annual estimates after that are $287 to $2,485.)
  • The Annual Cost of Pet Ownership: Can you afford a furry friend? (Estimates first-year cost of a pet dog at $1,270)
  • Petfinder: Annual Dog Care Costs (First-year estimate ranges from $766 to $10,350; annual cost estimates from $526 to $9,352)

Additional Service Dog Costs

Your service-dog-in-training (SDiT) candidate will likely cost much more in the first couple of years than later on. Let’s examine some of the costs you will incur when obtaining your SDiT candidate.

 Additional Annual Costs in Caring for a Service Dog or SDiT

In addition to the costs for a pet dog, SDs and SDiTs have more costs for the same issues. For example, while all dogs needs treats and toys, a SDiT often needs more treats and toys because of the amount of training, enrichment, and general attention to behavior needed. Here are some additional estimates of costs for a service dog or candidate…

  • Training treats and toys (chews, feeder toys, retrieve items, bazillion treats). Costs will vary with the amount of enrichment needed, energy level, whether the dog tends to destroy their toys quickly, size of the dog, etc. Estimate: $200-2,000
  • Service dog gear (harness, leash, vest, pack, cart, head halter, etc.). For a dog that just needs the basic vest with patches, it may be very inexpensive. For a dog that needs a custom support harness for guiding or balance, it may be much more. Also, handlers often must try several pieces of equipment or modify equipment to make it suit their needs or fit the dog properly. Estimate: $100-1,000
  • Extra vet care. A SDiT may need x-rays of hips and elbows or other health tests (vision, hearing, etc.) or other veterinary care or check-ups to make sure the dog can safely and healthily perform the work needed. Estimate: $250-1,500
  • Extra grooming. A pet dog doesn’t have to look and smell terrific every day, but a service dog must be neat and clean and free of offensive odors to work in public. This will mean, at minimum, combs/brushes, toothbrush and toothpaste, dog shampoo, nail clipping, etc., and for dogs with significant coat care (especially doodles, poodles, and any poodle mix), also grooming scissors, clippers, and blades, as well as trips to the professional groomer. Estimate: $50-1,500

Adoption/Purchase Cost

Finding a likely SDiT candidate is extremely difficult and is always a gamble. If you take your time and work with experienced trainers who can help you assess dogs you are considering, and if you also get lucky, you may end up with a dog that you successfully train as a service dog. However, you may also wind up with a dog who cannot become a service dog. But to stack the deck in your favor to make it more likely that your dog will succeed takes considerable time, money, and effort.

Temperament testing a litter is important but can add up

If you buy a puppy or adult dog from an excellent,  reputable breeder that has done all the appropriate health testing, your costs may appear to be higher than adopting a dog from a rescue or shelter. However, this is not always so when we look at the details.

Adoption fees for a rescue dog are usually between $250 to $500, but finding the right rescue dog can be so challenging that it may require multiple professional assessments to choose a viable candidate. This can easily cost more than the dog’s adoption price.

Generally speaking, you can expect a puppy from a reputable breeder to cost around $2,000. However, the fee may be significantly higher, possibly up to $4,000, depending on the breed and associated costs (rarity, medically involved pregnancy/delivery, etc.). There may also be transport costs to get the dog to you (depending on logistics).

In addition, puppies generally cost more than adults during their first months home because they require frequent vet visits for shots and living/training expenses that adults often don’t require, such as pee pads; exercise pens, crates, gates; toys, equipment, or your personal possessions that must be replaced due to chewing or house training accidents, etc. But these single one-time outlays are really the tip of the iceberg.

Search and Assessment Costs of the Candidate Dog

One big expense — in both time and money — that people very rarely expect is in the search for the right dog. With a pet dog, the stakes are lower and most people are not choosy about their dog’s specific requirements for health, temperament, trainability, energy level, etc. With a service dog, those issues are of paramount importance.

Consider this: Only half of dogs that are the cream-of-the-crop — that have been carefully bred over generations by a service dog program specifically to be trained as service dogs — graduate to become service dogs. The percentage of dogs from good breeders that succeed is lower. The percentage of rescue dogs that succeed as service dogs is extremely low — between less than half of one percent (0.3) to 12 percent.

To find the right dog, you will likely need to do some or all of these steps:

  • Hire a service dog trainer to help determine the best age, breed, or type of dog to search for, or to consult with to help you find excellent breeders or foster prospects. For example, my Pre-Adoption Consult and Dog Search Support service includes getting a detailed history of the client’s needs and lifestyles, a meeting to discuss details of what is needed, and recommendations for whether to get a puppy or adult, types of breeds, a rescue or dog from a breeder, etc. And then help with the search process. This all takes time and expense. However because I am guiding clients away from unlikely prospects, they are less likely to spend money on repeated tests of obviously inappropriate candidates…
  • Hire trainers to temperament test a litter of puppies. Once you have found a great breeder and paid a deposit for one of the puppies, you’ll want an independent evaluator to temperament test the litter to help you choose the best candidate. This may easily cost $300-$400. And if none of those puppies test well, you may start over with another breeder or another litter and pay that much again. Or you may need follow-up testing on the most likely individual puppies in the litter.
  • Similarly, if you want to get an adult dog from a breeder or a dog of any age from rescue, you will likewise need to have a knowledgeable service dog trainer conduct a behavior assessment of a dog that you’re considering. In the simplest case, the dog is local and your trainer conducts an assessment (costing $100 to $300). In more complicated cases — e.g., a dog in rescue on the other side of the country — you may need to hire a trainer to assess the dog, get a detailed history from the foster owner, pay to have the foster owner take the dog to a vet for x-rays or other health screening, hire someone to take video of an assessment of the dog (or repeated assessments) and then show the video to your local service dog trainer.

Initial First-Year Training Costs — after adoption

Quality training is expensive. Photo courtesy of Barbara Handelman

Once you have your candidate puppy or dog, an enormous amount of time goes into training it. How long it takes to train varies with the skill of the handler/trainer, the speed at which the dog learns, the amount the dog needs to learn (based on previous training and on the skill set needed for the dog), and particularly, on how much training time the dog gets. These factors also affect the cost of training. Generally speaking, if your dog is a great candidate and you put in a lot of training, you should expect to spend about two years on intensive training and then another year on refining while your dog is working.

Training cost will also be affected by what type of training you do — how much is done by a professional trainer versus by the owner — and the trainer’s rates and set-up. The least expensive options are the most do-it-yourself (DIY) including using books, videos, and online groups. The least expensive option for working with a trainer is usually group classes. Private lessons are more expensive, with day training usually costing more (because lessons are more frequent), and board-and-train as the most expensive. While more expensive, day training and owner lessons are usually best for training your dog faster and more effectively while also giving you better training and handling skills. The more you do on your own, the longer training takes because you will make more mistakes that you’ll have to retrain. So there is always a trade-off between cost and time.

Here are some possible estimates for the least expensive route possible, the average route costs, and a more expensive route. NOTE: Keep in mind that these estimates assume a dog that is an appropriate, successful candidate (behaviorally and physically healthy and normal level of trainability) and an owner that keeps up with their side of the training. When either of these is not the case, it will have a profound impact on the rate, success, and cost of training.

Super-Frugal DIY Example —  Lowest expense first year

For the owner-trainer who is incredibly motivated, resourceful, frugal, already reasonably skilled at training, who has loads of free time, and who also has a rock-solid dog in terms of temperament and health, here are examples of potential training costs. This assumes this individual is devoting most of their time to training, including learning everything they can about service dog training. This individual is getting a lot of their training information from reputable, credible free training sources such as information from skilled, reputable, science-based trainers via blogs, youtube, listservs, etc., as well as these services:

  • Service dog consult/assessment: $200
  • Group puppy class: $150
  • Group basic manners class: $150
  • Group intermediate manners class: $150
  • Group advanced manners class: $150
  • Service dog and training books and DVDs: $200
  • Package of five private lessons to address persistent bad behaviors and coaching on assistance task training: $500
  • Total: $1,500

Team Requires Significant Training Support —  Higher expense first year

For the great majority of situations, that DIY example will not be nearly enough. The other end of the spectrum is the person who wants their dog trained but needs a great deal of skilled training assistance. This is often the case for people who do not have a lot of time or interest in doing a huge amount of training. Examples may include…

  • A parent or parents who work full-time and want their dog trained to assist a family member
  • A handler whose disability interferes significantly in their own ability to train their dog
  • A handler who — due to disability, age, education, learning style, personality, or other factors — requires more skilled training/support
  • A dog that poses more training challenges (e.g., hyper dog that needs to learn to relax or dog that has developed strong bad habits — e.g., jumping, barking, stealing — or that has mild behavior issues), requiring skilled training before it can be reassessed to see if service dog training will be possible

The first year of training services in this situation may look like this:

  • Service dog consult/assessment: $200
  • Puppy kindergarten or group basic manners class: $150
  • Puppy board-and-train (6 weeks): $6,000
  • Day training (three times a week for 10 months): $13,000
  • Specialty (e.g., advanced manners class, public access field trips, assistance task training, referral to behavior consultant): $1,000
  • Total: $20,350

“Typical” Training Expenses  — first year

While there are so many variables that I hesitate to ever say “typical,” many of the clients I work with fit some version of this picture:

  • Interested and able to devote considerable time to training (only work or go to school part-time and have limited family or other obligations)
  • Have minimal training skills but with hard work, careful instruction, and practice, become relatively skilled handlers and trainers after six-to-12 months
  • Dog does not have severe behavior issues but has some entrenched bad habits (e.g., counter surfing, hyper greeting) or mild behavior problems (e.g., limited reactivity to one type of trigger, moderate separation distress)
  • Handler uses recommended books, handouts, videos, but team learns much better with in-person coaching

The first year of training services in this situation may look like this:

  • Service dog consult/assessment: $200
  • Puppy kindergarten or group basic manners class: $150
  • Day training (three times a week for 6 weeks): $1,500
  • Private lessons (once a week for 4 months, twice a month for 4 months, once a month for 3 months): $2,700
  • Group intermediate manners class: $150
  • Group advanced manners class: $150
  • Specialty (e.g., public access field trips, assistance task training, referral to behavior consultant): $1,000
  • Recommended service dog and training books and DVDs: $150
  • Total: $6,000

 The Tally

German Shepherd Dog retrieves receipt from ATM
Ready to invest in training a service dog? (Photo courtesy Barbara Handelman)

Obviously, there are huge ranges in all of these estimates, but if I add up the lowest estimates, the highest estimates, and the average rangers, here are how the estimates stack up…

First-Year Cost Estimates

Least Expensive: $3,650

Most Expensive: $40,250

Both of these extremes are unlikely. For the low end, everything would need to go right:

  • the dog has perfect health, breeding, behavior
  • is low-maintenance (small breed, easy coat care, young adult)
  • and the owner/handler is skilled, has lots of time and devotion, etc.

Obviously, the chances of the stars aligning this perfectly are low!

The high end assumes an expensive puppy from a breeder, large expenses in finding and selecting the pup, the biggest veterinary and basic care costs, and the most training expenses. Fortunately, this is also atypical.

More Typical Expense Estimate: $16,000-$20,000

For this estimate, I took the averages of some of the usual pet dog costs and then the more typical training and gear needs estimates.

Final Thoughts

Once you see what goes into training a service dog, it can help explain why a service dog trained by a program can easily cost many thousands of dollars. There are many good reasons to train your own service dog, but if you’re doing it because you think it will be an inexpensive option, you are likely to be continually, shocked, disappointed, and scrambling to cover costs. Before embarking on this journey, make sure you have the time and money to devote. While you may hope that your expenses come out on the low end of the scale, there are never any guarantees. It is helpful to have extra set aside for those inevitable unexpected costs.

Filed Under: Pre-Adoption Consulting (Finding the Right Dog), Service Dog Training, Service Dogs

One Obedience Behavior NOT to Train a Service Dog

April 30, 2017 by sharon 1 Comment

Sharon walking a big, shaggy dog, walking at heel position on a loose leash on a suburban street. The dog is looking at Sharon as they walk.
Loose leash walking is an important skill for pets and service dogs alike

Are you a pet dog trainer who sometimes has service-dogs-in-training (SDiTs) in your classes? Or are you training your own service dog? This post is for you! It is about one simple change to make in basic manners training for SDiT teams.

I sometimes hear from clients and trainers, “Manners and obedience are the same for a service dog as for a pet dog, so the dog can take a class with any trainer.” To a certain extent, this is true. All SDiTs need to know basics like sit, down, come, walk on a loose leash, leave it, eye contact, hand targeting, etc. These can be trained well by any competent, positive trainer.

However, the focus of training and the skills that may be the most useful can vary a great deal. This is why I offer the Service Dog Foundations class (learn more or register) in manners and obedience for SDiTs. For most SDiTs, handler focus, leave it, and a relaxed down in any environment are a lot more useful and important than polite greetings and sit-stays.

In particular, for teams taking basic manners classes with pet dog trainers, there is one simple change to the curriculum that can help service dog owner-trainers. This little change may significantly reduce future training time and hassle for the average SDiT owner-trainer.

Obedience trainers usually work a lot on “loose leash walking” or “polite leash,” starting in the first basic manners class and continuing to CGC or advanced obedience classes. We start by training the dog to keep some slack in the leash, to walk on one side of the handler (usually the left), and to sit when the team comes to a stop. It is this last piece of the chain — referred to as an “auto sit” or a default sit — that creates the problem for SDiTs.

The purpose of the auto-sit is for the dog to clearly demonstrate that she realizes the team has stopped and is under control. The sit can be useful in preventing the dog from wandering or forging. It can help both members of the team to notice that they are at a stop and thereby foster better communication.

The trouble with auto-sits for service dogs

Service dog in a “sit”

When I trained my first service dog for myself, I trained an auto-sit because that’s what the books recommended for basic obedience. I later regretted training that auto-sit. With my next two service dogs, I trained a stand-stay at stops instead.

I was physically disabled. One of my training goals was to occasionally be able to go to the grocery store without human assistance. Because of my disabilities, my dog wore a backpack in which I stored water, medication, my wallet, etc., and into which I’d load some small grocery items.

The first problem was that most grocery stores have very slippery linoleum tile floors. When my dog sat in the store, to stay sitting, she had to use considerable energy not to slide into a down. Meanwhile every time she sat, too, the pack would slide down her back, rocking her momentum off-center and making it harder to stay sitting. So I ended up having to choose between allowing her sit to slide into a down, remembering to cue her to down when we stopped, or watching her struggle to maintain the sit. I eventually started cueing her to down if we’d be stopped for more than a few seconds, but it all would have been easier for us if she’d just stayed standing.

The second issue — a problem for some SDiT teams I work with — is that an auto-sit can interfere with one of the main reasons the handler needs a service dog. Many people want their service dog to assist in some way with balance or steadiness. For example, if you have vertigo, dizziness, migraines, poor proprioception, or even psychiatric issues involving panic, dissociation, anxeity, etc., you may want your dog to walk and stand next to you to help you feel steadier on your feet. For many people, simply resting their hand lightly on the dog’s shoulder helps them feel more centered. Those with balance issues may sometimes need to stop to get their bearings. If that dog has been trained to do an auto-sit, when the handler stops to cope with dizziness or other issues, and the dogs sits, their balance touch-stone has just moved away.

I am working with two teams right now where the dog was trained to auto-sit in basic manners classes and we are now trying to retrain the dog to stand at stops. Both dogs are making progress. However, it takes a lot of time and work. Further, because the “sit” was trained from puppyhood as the default behavior, the dogs tend revert to it in times of uncertainty.  (Indeed, for service dogs, sits have much less utility in general as compared to a relaxed “down,” which is a crucial skill for service dogs.)

Of course, for some SDiT teams, the auto-sit is perfectly fine and serves the purpose of keeping the dog under control. An auto-sit can be great for small dogs, for example. For other service dog teams, however, it is counterproductive.

When should you train an auto-sit?

Service dog in a stand by handler’s side

Dog trainers can save everyone time and hassle by asking, before the course begins, if a dog is being trained as a service dog. (I include this question in my class registration form.) Dogs being trained as pet can be trained an auto-sit.

You can also confidently train an auto-sit in any future service dog that clearly could never be used for any sort of balance work or carrying gear in a pack, such as toy and small-breed dogs.

For medium-sized dogs, the handler’s size and the dog’s future job is part of the equation: if the handler is petite and/or wants to have the dog wear a small pack, proceed as if with a large dog (below). If the handler is tall and therefore could not use the dog as a touch-stone for balance and doesn’t need the dog to carry gear in a pack, you can train the auto-sit.

For large breed dogs, if the owner/handler thinks they may want to use the dog for balance at all or to wear a pack, I recommend training an auto-stand. In fact, because I’ve worked with clients who originally did not plan to have the dog do balance work and then changed their minds months or years into the training, if the handler reveals that they have balance issues or conditions that can affect steadiness on the feet (migraines, dizziness, or even sometimes panic attacks), I would encourage them to train an auto-stand regardless.

What about you? Are there other common manners and obedience behaviors for pets that you do differently for service dogs? Post in the comments!

Are you training a service dog that has already completed one or more basic manners and obedience classes? Get your dog to the next level with our upcoming Northampton Service Dog Foundations class.

Filed Under: Group dog training classes, Loose Leash Walking (Heel), Service Dog Training, Service Dogs, Training

Service Dog Training Classes in Northampton

April 27, 2017 by sharon Leave a Comment

Mastiff puppy curled on floor on a woman's feet under a table, wearing a red and black service dog vest.
Photo courtesy of Tamar Paltin

This summer, we’re offering group classes in two locations — service dog classes in Northampton and pet manners and obedience in Orange.

We’ll be offering three service dog classes in the Pioneer Valley:

  • Service Dog Foundations — intermediate/advanced manners and obedience focusing on the most important skills SDiT teams need for public access, starts on June 1
  • Assistance Tasks — an advanced class, training several assistance tasks for mobility, psychiatric, or medical alert service dogs, starts on June 15
  • Public Access training — intermediate/advanced class training in a variety of public spaces in the Valley (Hadley, Northampton, Holyoke, etc.), starts this fall

Looking for pet dog classes in the North Quabbin? We are still offering these year-round! Learn about Family Dog Manners & Obedience group classes.

Which is right for you and your dog? Learn more…

Service Dog Foundations

Service Dog Foundations is an intermediate/advanced manners and obedience class specific to the skills most important to SDiT teams, including “working dog walk,” handler focus, leave it, and settle. In every class, we also train how dog and handler work with with human interactions in public accommodations, including how to head off access challenges. The class also is a way for teams to work in a group with other SDiT teams that are sharing similar goals and challenges.

SDF Details

Classes are one hour, meeting weekly for six weeks. Dogs attend all classes. Class size is limited to 6 dogs. Enroll today to reserve your dog’s place in class.

Date: Starts Thursday, June 1 (runs through July 6)
Time: 1:30 PM
Location: Animal Alliances, 137 Damon Rd., Northampton, MA 01060
Fee: $160
Registration required: Yes, register your dog
Prerequisites: This is an intermediate level class…

  • Dog/handler team must be able to work well around other dogs and people
  • The team must have completed at least one (and preferably two) group classes in manners/obedience with At Your Service or Animal Alliances, or equivalent (classes with trainers with compatible methods may be acceptable — please get in touch to discuss this)
  • Teams that are new to At Your Service will be asked to complete a history on their dog
  • For more information visit Group Classes or register now
  • Have questions? Email or call us. We are happy to help.
Finn takes out the trash. Photo courtesy of Barbara Handelman

Assistance Tasks class

Assistance Tasks is an advanced class training common assistance skills often used by service dog teams, particularly for psychiatric or mobility-related disabilities. If your dog already has an excellent foundation in obedience and manners and is ready to move on to task-training, this is the class for you.

Assistance tasks are fun to train and are the “brass ring” that SDiT teams are reaching for! They are also complex, must be built slowly, and are usually extremely important to the handler, so they must be done right. Because tasks are unique to each team, they usually also necessitate private training. This class aims to reduce owner-trainer costs and errors by providing instruction in basics of common tasks in a group setting.

The class will start your dog on these skills:

  • Shaped retrieve (foundation for any task your dog does with their mouth, including retrieving dropped or named items, opening doors, covering with a blanket, dressing/undressing, etc.)
  • Guiding (take the handler to an exit, their car, an available seat, a specific person)
  • Alerting (alert to specific sounds, sights, situations, handler’s behavior, etc.)
  • Chin rest (foundation for deep pressure therapy and shaped retrieve)
  • One public access skill — “make yourself small” — training to fit in small spaces.

AT Details

Classes are one hour, meeting weekly for six weeks (but skipping one week in the middle — so the class will take 7 weeks). Dogs attend all classes. Class size is limited to 6 dogs. Enroll today to reserve your dog’s place in class.

Date: Starts Thursday, June 15 (runs through July 20)
Time: 12 PM
Location: Animal Alliances, 137 Damon Rd., Northampton, MA 01060
Fee: $160
Registration required: Yes, register your dog
Prerequisites: This is an advanced class…

  • Dog/handler team must be able to work well around other dogs and people
  • The team must have completed at least one (and preferably two) group classes in manners/obedience with At Your Service or Animal Alliances, or equivalent (classes with trainers with compatible methods may be acceptable — please get in touch to discuss this)
  • Skills will primarily be shaped. Both dog and handler must have relatively fluent marker/reward (clicker training) skills.
  • Dog must be reliable in two cued behaviors in a group class setting: 1. nose target (when cued, dog touches nose to handler’s hand or any other object) and 2. a down-on-target (usually referred to as a go-to-mat or go-to-place behavior)
  • Teams that have not worked with Sharon before will be asked to complete a service dog questionnaire before enrolling and may also need to attend a lesson/assessment, prior to enrolling
  • For more information visit Group Classes or register now
  • Have questions? Email or call us. We are happy to help.
Luca at the grocery checkout. Photo courtesy of Barbara Handelman

Coming in the fall: Public Access Training class

This intermediate/advanced class will focus on manners, obedience, and for dogs that are ready, tasks, in public settings. The class will be held in the Valley (Hadley, Northampton, Holyoke, etc.) and will meet in a variety of different settings — stores (home goods, grocery, pharmacy), restaurants (fast food or sit down), medical, possibly one rural location, etc. The class will end with an optional public access assessment for each team. Because of the complexity of finding the venues, etc., details of this class (including the cost, dates, etc) are still being determined. If you’re interested in this class, get in touch now to reserve your dog’s place.

Not sure which class would be right for you and your dog? Get in touch. I am happy to guide you.

Filed Under: Group dog training classes, Public Access Training (PAT), Service Dog Training, Service Dogs, Training

Workshop: Service Dog Owner-Training (is it right for you?)

April 4, 2017 by sharon Leave a Comment

This inexpensive workshop on April 18 is for you if you’re considering a service dog for yourself, a family member, or a client or patient. It is also for you if…

  • You’re wondering whether it would be better to train your own or apply to a program
  • You would like more information about which laws apply and what the service dog training process is
  • You have other questions about service dog training
Jot this down! I need training! (Photo courtesy of Barbara Handelman, used with permission)

Service Dog Owner Training: Is this the path for me?

Date: April 13

Time: 6-8 PM

Location: Animal Alliances, 137-E Damon Rd., Northampton, MA 01060 

Cost: $10

What You Will Learn

Topics we’ll cover include…

  • Service dog laws, definitions, terminology, and standards
  • Owner training versus programs — pros and cons of each
  • The path of owner training: The steps in training a service dog
  • Finding the right trainers and programs
  • Question and answer

The Presenter

Sharon Wachsler is a Certified Professional Dog Trainer (CPDT-KA), Karen Pryor Academy Certified Training Partner (KPA-CTP), and owner of At Your Service Dog Training in Wendell, MA. A former disability information specialist and service dog owner-trainer, Sharon offers private and group classes, pre-adoption consulting and assessment to service dog owner-trainers. She consults and speaks on service dog training to trainers, owners, and community groups.

Who Should Attend

This workshop is open to the public — all are welcome! The material is geared to be especially helpful to…

  • People with disabilities (of any type) that are considering obtaining or training a service dog for themselves
  • Friends and family members of disabled people who are considering obtaining or training a service dog for their loved one
  • Those already training a service dog who have questions about the process
  • Therapists, physicians, and other healthcare providers who prescribe service or emotional support animals to clients or patients
  • Pet professionals (e.g., veterinary staff, dog trainers, kennel or dog daycare staff) who would like to know more about service dogs
  • Members of the disability community who would like to know more about service dog handler rights and responsibilities and the lifestyle and work involved with handling or training a service dog
Mastiff puppy curled on floor on a woman's feet under a table, wearing a red and black service dog vest.
Photo courtesy of Tamar Paltin, used with permission

Note: This workshop is for humans. Please leave your pet dog at home. If your service dog or service-dog-in-training accompanies you, it will need to be able to settle quietly for two hours around many people.

Filed Under: Events, Service Dog Training, Service Dogs Tagged With: assistance dogs, psychiatric service dogs, service dog owner training, workshop

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Public Access Classes

For dogs that have completed at least intermediate manners training and are ready for advanced public access training, including stand-stay, curl up under chairs and tables, etc. Our next class starts soon. Space is limited.

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