COVID Policies

We care deeply about supporting your health and our own health. As service dog trainers, we particularly serve the community of people with disabilities and chronic health issues, which means many of our clients are in high-risk groups for complications from COVID.

We have put a lot of thought into creating policies that meet our commitment to the our clients’ and our own well-being and that also provide the best quality dog training services in New England. The contract below will ask you to agree to

Notify us and/or stay home from outdoor/on-site lessons if you or your household members are sick or may become sick
Wear a mask and keep social distance during on-site/in-person lessons

It also explains that if you miss a class or lesson because you are ill or were exposed to COVID, you will NOT forfeit that class. We will work with you to make sure your dog still receives training services.

Lastly, please be aware that you are contracting for training services, not the manner in which services are provided. In the event of weather or other issues that prevent training outside, for group classes, we will move your class online. For private lessons, depending on the situation, we may reschedule or move classes online.

We are excited to train with you and your dog! We truly love this work. We love our clients and their dogs. We want to keep you all healthy. Please get in touch with any questions!

COVID Policies

Please read each section and indicate that you agree to these policies. If you have questions or concerns, please get in touch before registering! Thank you.

COVID Policies Agreement
Please read the statements below, indicate you understand and agree to terms by checking the boxes beneath each statement. This agreement for training your dog is between At Your Service Dog Training, LLC [hereafter “At Your Service” or “Trainer”] and you, the person completing this form, as well as any of your family, friends, or household members who are present at lessons, classes, or consultations [hereafter “Client”]. It applies to both group classes and private lessons that take place outdoors or "in person" (as opposed to online). Please read carefully.
SOCIAL DISTANCE: Client agrees to keep at least 6 to 10 feet from Trainer, other students/class members, or training assistants at all times, except when explicitly agreed by all parties/instructed otherwise (e.g., to hand over a leash, etc.)*
I agree.
SOCIAL DISTANCE: Client agrees to keep at least 6 to 10 feet from Trainer, other students/class members, or training assistants at all times. , except when explicitly agreed by all parties/instructed otherwise (e.g., to hand over a leash, etc.)
DIAGNOSIS OR EXPOSURE: If Client is diagnosed with COVID-19 or believes themselves to have been exposed to COVID-19 within the last 14 days, Client agrees not to come to the next lesson/class/consult AND to notify Trainer immediately.*
I agree.
DIAGNOSIS OR EXPOSURE: If Client is diagnosed with COVID-19 or believes themselves to have been exposed to COVID-19, Client agrees not to come to the next lesson/class/consult AND to notify Trainer immediately.
NOTIFICATION AFTER CLASS: Client agrees to notify Trainer immediately if Client completes lessons or classes and is subsequently diagnosed with COVID-19 or believes themselves to have been carrying/contagious with COVID-19 during the course of lessons/classes.*
I agree.
Client agrees to notify Trainer immediately if Client is diagnosed with COVID-19 or believes themselves to have been exposed to COVID-19 during the course of lessons/classes or within 14 days before the start or after the completion of classes/lessons.
SYMPTOMS/ILLNESS: If Client becomes ill with ANY symptoms (including, but not limited to, a cough, a fever, loss of sense of smell or taste, or diarrhea), client agrees to notify Trainer and not to come to class until symptoms resolve.*
I agree.
If Client becomes ill with ANY symptoms (including, but not limited to, a cough, a fever, loss of sense of smell or taste, or diarrhea), client agrees to notify Trainer and not to come to class until symptoms resolve.
MASK: Client agrees to wear a mask or other covering over their nose and mouth during class, unless otherwise advised by their Trainer.*
I agree.
Client agrees to wear a mask or other covering over their nose and mouth during class, unless otherwise advised by their Trainer.
NO PENALTY: Client understands that Trainer will WAIVE their cancellation policy and client will NOT be penalized if they miss classes due to being ill, diagnosed with COVID, or being under quarantine from COVID. Trainer will make all reasonable efforts to provide alternative training arrangements, or if not possible, a refund for missed classes due to public health precautions.*
I agree.
Client will NOT be penalized for classes missed due to being ill, diagnosed with COVID, or being under quarantine from COVID. Trainer will make all reasonable efforts to provide alternative training arrangements, or if not possible, a refund for missed classes due to public health precautions.
WEATHER: Client understands that in the case of severe weather or other conditions that make outdoor classes inappropriate, Trainer will move group classes online for that session. Private lessons may either be moved online or rescheduled, at Trainer's discretion. Client understands that they are contracting for training services, and not for the manner in which services are delivered.*
I agree.
Client understands that in the case of severe weather or other conditions that make outdoor classes inappropriate, Trainer will move group classes online for that session. Private lessons may either be moved online or rescheduled, at Trainer's discretion. Client understands that they are contracting for training services, and not for the manner in which services are delivered.
THIS IS A LEGALLY BINDING AGREEMENT. PRIOR TO SIGNING, CLIENT SHOULD REVIEW CAREFULLY, ASK ANY QUESTIONS, AND ASSURE THAT CLIENT UNDERSTANDS AND AGREES TO EACH AND EVERY PROVISION. By signing below, I hereby state and affirm that I have carefully read this agreement, asked any questions I have, understand every provision and their ramifications, agree to be bound by the same, have had the opportunity to seek the advice of legal counsel, and knowingly and voluntarily enter into this agreement without reservation.*
Type your legal name here as your "e-signature"

COVID Policies

COVID Policies

COVID Policies Agreement

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